Effective Date: October 2023
Welcome to ProvidenceTickets.org (the “Site”). Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. By accessing or using our services, you agree to the practices described in this policy.
We are committed to safeguarding your privacy, and this policy details our data collection and sharing practices. It applies solely to ProvidenceTickets.org and does not cover third-party websites or services linked from our Site.
We may update this Privacy Policy periodically. Changes will be posted here with an updated "Effective Date." Continued use of the Site after changes indicates your acceptance of the revised policy.
You may provide us with personal details such as your name, email address, and payment information when purchasing tickets or contacting us. While browsing, you can do so without sharing personal data, but certain features may require account registration.
We do not process or store your credit or debit card details directly; a trusted third-party payment processor handles payment security. However, we may retain transaction records such as purchase date and amount.
Providing your contact information authorizes us to communicate with you via email or phone regarding your transactions, account updates, or promotional offers, unless you opt out.
We automatically collect technical information about your interactions with our Site, including your IP address, browser type, device information, access times, and pages viewed. Cookies and similar technologies are used to enhance your experience and analyze usage patterns.
Your information is used to process ticket purchases, manage your account, and provide customer support. In some cases, third-party ticket sellers or service providers may access certain details necessary to fulfill your orders, such as delivery or pickup information.
With your consent, we may send you promotional emails or SMS about upcoming events, special offers, or updates. You can opt-out at any time via the unsubscribe link or by contacting us.
We share relevant data with trusted third-party partners involved in payment processing, order fulfillment, or marketing. These entities are contractually obligated to keep your data confidential and use it only for specified purposes.
If legally required, or to prevent fraud and protect our rights, we may disclose your information to law enforcement or other authorities. We implement measures to detect suspicious activity and may share data to investigate potential violations.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards in place.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your account or personal data at any time.
We partner with third-party providers such as Google and others to analyze traffic and deliver targeted advertising. You can manage cookie settings through your browser or device preferences.
Note: We do not respond to “Do Not Track” signals currently, but you can disable tracking features via browser settings.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and you use our site at your own risk.
Our site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If we learn that we have collected data from a minor without parental consent, we will delete it.
You may opt out of marketing communications by clicking the unsubscribe link in emails or replying with “STOP” to SMS messages. You can also request access to, correction of, or deletion of your personal data by contacting us.
For privacy inquiries or requests related to your personal data, please contact us via email at [email protected] or through our online contact form. We comply with applicable laws and will respond within the required timeframe.
If you are a resident under applicable privacy laws, you have rights to access, correct, delete, or restrict your data, and to object to certain processing activities. You may also file complaints with relevant data protection authorities.
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any personal information.
If you have questions about this Privacy Policy or wish to exercise your rights, please reach out to us at [email protected].